Revamping the Real Estate Industry: Lawsuits on Commission Percentage and the Role of AI in Business Automation

January 13, 2024
4 min read

In recent years, the real estate industry in the United States has witnessed a surge in lawsuits challenging the traditional commission percentage received by real estate agents. These legal actions are causing agents and brokers to reevaluate their business strategies and explore alternative avenues for increasing profitability. In this blog, we will examine the impact of commission lawsuits on real estate agents' businesses, explore cost-saving measures, and delve into the potential of AI-based business automation to boost sales volume amidst potential commission reductions.

The Impact on Real Estate Agents' Business:

  1. Financial Considerations: Commission lawsuits may lead to a reduction in the percentage of commission real estate agents receive per transaction. This reduction can directly impact their income and overall profitability.
  2. Competitive Landscape: The lawsuits are pushing agents to differentiate themselves from competitors. In order to stay ahead, agents must find innovative ways to offer exceptional value to clients despite potentially earning a lower commission.
  3. Client Expectations: With increased awareness surrounding commission lawsuits, clients are becoming more knowledgeable about the commission structure and are increasingly inclined to negotiate fees. Agents must ready themselves to justify their worth and adapt their business models accordingly.

Cost-Saving Measures:

  1. Streamlined Operations: Implementing efficient internal processes can significantly reduce costs throughout transactions. Adopting digital paperwork systems, electronic signatures, and cloud-based tools can eliminate redundancy and enhance productivity, ultimately lowering expenses.
  2. Collaborative Platforms: Agents can leverage shared resources and expertise by cooperating with other professionals, such as home inspectors, attorneys, or mortgage brokers. Pooling resources allows for cost-sharing and minimizes individual financial burdens.
  3. Embrace Technology: Automation tools, like customer relationship management (CRM) software, can help agents streamline their marketing efforts, manage leads, and improve client engagement. By automating repetitive tasks, agents can save time and allocate their resources more effectively.

AI in Business Automation: The Solution for Increased Sales Volume:

  1. Enhanced Lead Generation: AI-powered tools can analyze vast amounts of data to identify potential leads. By utilizing predictive algorithms and machine learning, agents can focus their efforts on high-potential leads, resulting in a higher conversion rate and increased sales volume.
  2. Personalized Client Experience: AI-based solutions can offer personalized recommendations, property match suggestions, and tailored listings to clients. By delivering tailored experiences, agents can build stronger relationships, fostering trust and loyalty which, in turn, leads to repeat business and referrals.
  3. Efficient Communication: AI-powered chatbots and virtual assistants can handle routine inquiries, freeing up agents' time to focus on more complex tasks. This reallocation allows agents to be more engaging and responsive, leading to higher customer satisfaction and increased sales opportunities.


Though commission lawsuits have introduced new challenges into the real estate industry, they have also spurred much-needed innovation. By embracing cost-saving measures, real estate agents can adapt to changes in the market and continue to provide valuable services to their clients. Furthermore, by harnessing the power of AI-based business automation, agents can overcome potential commission reductions, increase sales volume, and remain competitive in an evolving landscape. The journey towards a more efficient and technologically advanced real estate industry has begun, and those who adapt and embrace change will thrive.